Privacy

Privacy Policy

Last updated: February 5, 2026

1. Information We Collect

Account Information

When you create an account, we collect:

  • Name
  • Email address
  • Password (encrypted)
  • Profile picture (if you choose to provide one)

Payment Information

We process payments through Freemius, our trusted payment processor. We do not store your credit card information. We only receive transaction IDs and confirmation of payment from our payment provider.

Usage Data

We automatically collect certain information when you use our Service:

  • Pages visited and tracks previewed
  • Purchase history and license downloads
  • Browser type and device information
  • IP address and approximate location

AI Music Studio Data

When you use our AI Music Studio feature, we collect and process:

  • Text prompts you submit for music generation
  • Template selections and preferences
  • Generation history and results
  • Your prompts are sent to third-party AI services for music generation

Your prompts may be stored to improve our service and are visible to Musiqueen administrators. Do not include personal or sensitive information in your prompts.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process your purchases and generate licenses
  • Send you license certificates and purchase confirmations
  • Verify license authenticity when requested
  • Improve our Service and user experience
  • Detect and prevent fraud or abuse
  • Communicate important updates (security, policy changes)

3. Information Sharing

We do NOT sell your personal information. We share information only in these cases:

  • Payment Processing: Transaction data is shared with our payment processor (Freemius) to complete purchases
  • Legal Requirements: We may disclose information if required by law or legal process
  • Service Providers: We may use third-party services (hosting, email) who have access to data only to perform tasks on our behalf
  • License Verification: When someone verifies a license, we display limited information (track name, license type, purchase date) but NOT the buyer's email

4. Data Security

We implement industry-standard security measures to protect your data:

  • Passwords are encrypted using bcrypt
  • HTTPS encryption for all data transmission
  • Secure database with access controls
  • Regular security audits and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze site usage and improve performance

You can control cookies through your browser settings, but disabling them may affect functionality of the Service.

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information via your account settings
  • Deletion: Request deletion of your account and associated data
  • Export: Request an export of your purchase history and licenses
  • Opt-out: Unsubscribe from marketing emails (we send very few)

7. Data Retention

We retain your information as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except:

  • Purchase records and license verification data (required for legal compliance)
  • Information needed for fraud prevention or legal obligations
  • Anonymized analytics data

8. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with personal information, please contact us.

9. International Users

Your information may be transferred to and processed in countries other than your own. By using the Service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your data.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the Service. The updated policy will be effective immediately upon posting.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us.

By using Musiqueen, you agree to our Terms of Service and this Privacy Policy.